FAQ

Orders & payment

How do I use WELCOME10? Enter the code at checkout for 10% off.

What payment methods do you accept? Cards and other methods enabled in Shopify checkout (shown at payment step).

Shipping

Where do you ship? UK, EU, and selected international destinations. See our Shipping Policy.

How long does delivery take? UK Economy 3–7 working days; Standard often 2–5; Express and Next Working Day when selected. International times vary by zone.

Do I get tracking? Yes when the carrier provides a tracking number — it appears in your shipping confirmation email.

Sizing & quality

How do I choose a size? Use the size options on each product. If between sizes, many customers size up for a relaxed fit on activewear.

Can I leave a review? After your order is delivered, you can share feedback via email follow-up or the reviews section on the product page once reviews are enabled in the theme/app.